"Frames" means the frames that are predesigned that are available for sale on our website. Please note that all Frames is sold on "as is" basis.
DESCRIPTION OF SERVICES
"Lenses" are defined as the visual element in the frames. Members can select Frames and Lenses separately to create customized Eyewear.
This website offers services for Members who wish to purchase Frames / Lenses for personal consumption. The website will also feature the recommendations of a trained consultant. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by Members who rely on such recommendation.
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.
Registration is only a one time process and if the Member has previously registered, he/she shall login/sign into his/her account.
Any Member who wishes to purchase an item from the website can either:
1. Add the selected frames directly to the shopping cart; or
2. Customize eyewear by adding lenses to a frame that is expressly stated as customizable on the website and then add the item to the shopping cart
3. Call our trained consultants on 1800-572-8388 to place an order. The Member will receive the form for ordering via email/ fax/ courier based on their convenience.
In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Members shall also provide any other mandatory information required under law like Personal Account Number (PAN) at the time of purchase.
Orders are normally considered complete only after the payment has been received by Clearlyopticians.com.
Once the purchase of item(s) is confirmed, Clearlyopticians.com will fulfill as per below scenarios:
1. In the case of customised eyewear - order for the lenses, set it on the frame and deliver it to the Member; or
2. In the case of Frame - deliver it to the Member.
3. In the event the bank rejects to honour any payment transaction made by a Member towards an order, Clearlyopticians.cpm shall have the right to refuse to ship the order to the Member without any liability whatsoever.
Clearlyopticians.com may not own any of the products listed on the website. In such cases, Clearlyopticians.com only orders the products listed on the website from the parent brand after the confirmation of the order by the Member and delivers the same to the Member. In such a scenario, there is a possibility that the item ordered by the Member might have been sold out since the listing on the website might not be available at that point of time.
To collect the physical product, the recipient will have to provide any one of the following government approved photo identification proof:
Ration Card ( should be issued in the name of the Member / recipient)
Permanent Account Number (PAN) card;
Voter's Identification card; or
USAGE OF PROMO CODE ISSUED BY THE COMPANY
As it is a mandatory requirement as per local laws, the price of the gift (notional amount) will be mentioned on the external cover of the package. In the event the Member wishes to have a copy of the invoice, he/she can request Clearlyopticians.com to ship an additional copy of the invoice to the required address at the time of placing the order. Any applicable tax, including any gift tax, if any, shall be borne by the Member.
Clearlyopticians.com has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the website.
Clearlyopticians.com can at any time ask the Member for the proof of having received the promo code. Promo codes can be used only on specific orders as deemed fit by Clearlyopticians.com.
Applicability of promocodes on certain items, on specific orders, or on specific dates or occasions are at the discretion of Clearlyopticians.com.
Promo codes cannot be clubbed with any other special offer on the site, unless expressly otherwise stated.
For offline payment mode the promo code will be accepted only within the date of expiry of the promo code.
We do require certain permissions to give you an effortless experience while shopping with us -
1. Location - To enhance your locale experience & show you personalized content as per your location. (From checking the availability of the product in your area to the delivery options available near you).
2. SMS - To help us read text messages (SMS or MMS) or necessary push notifications, one-time passwords (OTPs) & confirm power that you’ve submitted.
3. Phone - To read phone status & identity.
4. Read Contacts - To get your phone number for billing purposes.
5. Camera – To help you upload eye prescriptions directly from your phone.