Can I open and check the contents of my package before accepting delivery?
Currently this feature is not available. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders.
However, if for some reason you are not satisfied with the product you can initiate a refund or replacement without any hassle by going to MY ORDERS section of your account and clicking on CANCEL/RETURN or REPLACE. Rest assured your money will be secured under TRUST PAY policy under which you can return/replace your order* within 6 days of delivery of your order and your money will be refunded back to you as ClearlyCash which you can use the same for purchase at clearlyopticians.com.
Does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
The availability of reliable courier partners in your location
Legal restrictions, if any, in shipping particular products to your location
At times we prefer not to ship to certain locations. This is entirely at www.clearlyopticians.com discretion.